Free Delivery Terms and Conditions
Eligibility
Free standard delivery is available for orders over £30 (after any discounts are applied, excluding vouchers). The basket must exceed £29.99 for the offer to apply.
Delivery Area
Free delivery is available for mainland United Kingdom only. Orders to excluded areas or international destinations may be subject to standard delivery charges.
Excluded Areas
Free delivery does not apply to the following locations:
Major Postcode Areas:
Northern Ireland: BT postcode area
Isle of Man: IM postcode area
Channel Islands: GY (Guernsey) and JE (Jersey) postcode areas
Scottish Highlands & Islands: large portions of northern Scottish postcodes and surrounding islands
Isles of Scilly: TR21–TR25
Isle of Wight: PO30–PO41
Isle of Wight: PO30–PO41
Specific Scottish Postcodes:
Aberdeen: AB31, AB33–AB38, AB41–AB45, AB52–AB56
Falkirk: FK17–FK21
Inverness: IV1–IV56, IV63
Kilmarnock area (including Isle of Arran): KA27–KA28
Orkney & Shetland: KW1–KW17, ZE1–ZE3
Paisley: PA20–PA49, PA60–PA80
Perth: PH17–PH26, PH30–PH44, PH49–PH50
Outer Hebrides: HS1–HS9
Other Exclusions:
BFPO addresses (BFPO 0–99)
Certain hazardous, large, or heavy items that require special handling
Application of Free Delivery
The delivery charge will automatically be removed at checkout once the basket value exceeds £29.99 after discounts. Gift vouchers are counted the same as cash purchases.
Returns and Refunds
If returned items reduce the basket value below £30, any delivery charges originally waived may be applied retrospectively.
Delivery Times
Standard free delivery is estimated at 3–5 business days. Delivery times may vary depending on product availability and location.
Limitations
The free delivery offer is valid per order only and cannot be applied retrospectively. The company reserves the right to amend or withdraw this offer at any time.
