Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at pete@manthings.uk. Please note that returns will need to be sent to the following address: 9 Armitage Road, Milnsbridge, Huddersfield, England, HD3 4JN

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at pete@manthings.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at pete@manthings.uk.

ManThings Returns Policy

• Covered by standard UK consumer rights.
• You have 14 days from receipt to cancel your order and return the product for a refund if you change your mind.
• If the item is faulty or not as described, you are entitled to a repair, replacement, or refund in accordance with UK law.
• Goods must be returned unused, in their original packaging, and in a resaleable condition (unless faulty).

• These are pre-owned or open-box items in excellent condition.
• Our goodwill return period for LIKE-NEW items is three months from the date of purchase.
• During this period, if the item develops a fault not caused by misuse or wear and tear, we will offer a repair, replacement, or partial refund.
• Returns for change of mind are not automatically accepted after 14 days, but we may offer store credit at our discretion.
  

• We’ll provide instructions and a return authorisation if eligible.
• Items must be securely packaged for transit. We are not responsible for returns lost or damaged in shipping.
• Once received and inspected, we’ll process your refund or replacement within 7 business days.
• Unless the item is faulty, you are responsible for the cost of return postage.
  

1. Personalised or custom-made items
2. Perishable goods
3. Items that, for hygiene reasons, cannot be resold (e.g., grooming, underwear, etc.) once opened